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Payment FAQ

You can pay through Visa, MasterCard, American Express, PayPal, and Western Union.

If you have a PayPal account, log in to make a direct payment. If you don't have a PayPal account, use your credit or debit card to pay through PayPal gateway.

Please contact us with detailed information including your order ID, and reason to cancel.

Payment failure via credit card may be caused by:
1) The information you offered is not complete.
2) Your IP location differs from your billing address.
3) The funds are not sufficient for you to pay.
4) Your bank has limits on international transactions.

In these cases, you can:
1) Change a different card and try again, or use PayPal if you have a PayPal account.
2) Contact us to send an invoice within 24 hours.
3) Contact your credit card company to solve the problem.

Currently, we don't accept payment by phone. Please order and pay online. But you can call us to ask for our help in making an order.

Our phone number is: (559) 568-4336

Send your payment offline or online, and notify us with order ID for a check and instant arrangement. Make sure you have the following beneficiary details: Beneficiary: LINAPAN First Name: LINA Last Name: PAN Country: CHINA Room 201, Fenglin Yuan, Hanyang District, Wuhan, PR China, 430045